1. Acceptance of Terms
By accessing and using the Heritage Tours Canada website (skin-lifehacks.com) and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Company Information
Heritage Tours Canada is a Canadian company operating cultural and historical tours across Canada. Our registered address is:
3. Services Description
We provide cultural and historical tour services including:
- Multi-day heritage tours
- Day tours and excursions
- Indigenous cultural experiences
- Educational programs
- Private and custom tours
- Virtual heritage experiences
4. Booking and Payment Terms
4.1 Booking Process
- All bookings must be made through authorized channels
- Bookings are subject to availability
- Minimum 14-day advance booking required for most tours
- Group bookings may require additional lead time
4.2 Payment Terms
- 50% deposit required to secure booking
- Full payment due 7 days before tour date
- Accepted payment methods: credit cards, bank transfers
- All prices are in Canadian dollars unless specified
- Prices include applicable taxes unless noted
5. Cancellation and Refund Policy
5.1 Customer Cancellations
- Free cancellation: 7+ days before tour date
- 50% refund: 3-7 days before tour date
- No refund: Less than 3 days or no-show
- Emergency cancellations considered case-by-case
5.2 Company Cancellations
- Tours may be cancelled due to weather, safety concerns, or insufficient enrollment
- Full refund provided for company-initiated cancellations
- Alternative tour dates or experiences may be offered
- We are not responsible for related expenses (flights, hotels)
6. Participant Responsibilities
6.1 Health and Safety
- Participants must disclose health conditions that may affect tour participation
- Participants are responsible for their own physical fitness for tours
- Follow all safety instructions from guides
- Participants assume risk for activities beyond standard tour programming
6.2 Conduct
- Respectful behavior toward guides, other participants, and local communities
- No discrimination, harassment, or disruptive behavior
- Respect for cultural sites and environmental conservation
- Compliance with local laws and regulations
7. Liability and Insurance
7.1 Limitation of Liability
Heritage Tours Canada's liability is limited to:
- The cost of the tour services provided
- Direct damages only (no consequential damages)
- Maximum liability not exceeding tour cost
7.2 Insurance Requirements
- Participants strongly recommended to have travel insurance
- We maintain commercial liability insurance
- Participants responsible for personal property
8. Intellectual Property
- All website content, tours, and materials are our intellectual property
- Participants may take photos for personal use
- Commercial use of our content requires written permission
- We may use participant photos/testimonials with consent
9. Privacy and Data Protection
Your personal information is protected according to our Privacy Policy. By using our services, you consent to our data collection and use practices as outlined in our Privacy Policy.
10. Force Majeure
We are not liable for failure to perform services due to circumstances beyond our control, including:
- Natural disasters
- Government actions or restrictions
- Labor strikes
- Public health emergencies
- War or civil unrest
11. Modifications to Services
We reserve the right to:
- Modify tour itineraries for safety or operational reasons
- Substitute guides or venues when necessary
- Update pricing with reasonable notice
- Change these terms with 30 days notice
12. Age Requirements
- Minors under 18 must be accompanied by an adult
- Parent/guardian consent required for minors
- Some tours may have specific age restrictions
- Child pricing applies to ages 12 and under
13. Accessibility
We strive to accommodate participants with disabilities. Please inform us of accessibility needs when booking so we can:
- Provide appropriate accommodations where possible
- Suggest suitable tour alternatives if needed
- Ensure safety for all participants
14. Communication
- Official communications via email to provided address
- Participants responsible for checking email before tours
- Emergency contact information must be accurate
- Language of service primarily English and French
15. Dispute Resolution
Any disputes will be resolved through:
- Good faith negotiation first
- Mediation if negotiation fails
- Arbitration under Quebec laws if necessary
- Courts of Quebec as final recourse
16. Severability
If any provision of these terms is found invalid, the remaining provisions continue in full force and effect.
17. Entire Agreement
These Terms of Service, along with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Heritage Tours Canada.
18. Contact Information
Questions about these terms should be directed to: